Trego-WaKeeney State Bank Online Banking Privacy Policy
At the Trego-WaKeeney State Bank, the basis of each customer relationship, many of which span generations, is trust. You have chosen to do business with the Trego-WaKeeney State Bank, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us.
Respect of Right of Privacy
At the Trego-WaKeeney State Bank, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. While information is critical to providing quality service, we recognize that one of our most important assets is our customer's trust. We respect your right of privacy and provide you with the same level of privacy within our online banking product that you receive through our traditional Bank office.
Collection and Use of Personal Information
The collection of personal information is designed to protect access to your accounts and assist us in providing you with the services you request. Personal information may be collected through the submission of online applications, online banking transactions, or through the use of financial calculators. All personal information that we collect and store is used for specific business purposes, to comply with state and federal banking regulations, and to help us better understand your financial needs. We employ strict security procedures in the collection of your personal information. All online applications and guestbook registries are submitted to our secure administration site through an encrypted direct line. Once we receive the information, only approved bank personnel may open and process the information.
Maintaining Accurate Information
The accuracy of your personal information is as important to us as it is to you. We are committed to using and maintaining the most accurate information as can be reasonably obtained. That's why we allow you to update your personal information online through the submission of encrypted email requests sent to our secure administration site. Notifications are then sent to approved bank personnel alerting them to the receipt of your request.
Limiting Access to Personal Information
Approved employees only access your personal information when they have a business reason for knowing such information. We educate all employees about the importance of confidentiality and customer privacy. Also, approved bank personnel use individual user names and passwords to access your information online to further safeguard your privacy.
Third-Party Disclosure Restrictions
We require all third parties with a business need to access your personal information to adhere to similar and equally strict privacy policies as the Trego-WaKeeney State Bank. Personal information may be supplied to a third party in the following instances:
- In order to process a customer transaction
- If the customer requests the information to be shared
- The disclosure is required by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.)
At the Trego-WaKeeney State Bank, we value our customer relationships. We are committed to ensuring the privacy of our customers' personal information. If you have any questions or concerns about how the Trego-WaKeeney State Bank protects your confidential information, please feel free to contact us.
